Contact

Send us a non-binding inquiry!

Email or phone, online or in person? 

Choose what works for you. We will adjust.

PRINTOLOGY s.r.o.

Nad Týncem 233/6, Plzeň 312 00

IČ: 19796277 | DIČ: CZ19796277

BÚ: 2202681982/2010

+420 733 279 792 – Na vaši poptávku se těší Robin Kříž, jednatel.

+420 736 166 572 – Petr Pech, jednatel

Non-binding inquiry

FAQ

Hourly rates for 3D printing and 3D modeling can be found in the price list. 3D printing is usually associated with print preparation and post-processing (final adjustments). The time spent on these services depends on the size of the order.

By bank transfer or cash. We currently do not offer other forms of payment. Usually, an advance invoice is paid before starting, its amount based on the total size of the order. For one-time production, the advance is typically 100%. For serial production, the payment can be split in a 70/30 ratio.

First, send us an inquiry through our form, or contact us in another way. By phone, email, or in person? We'll adapt. Based on your non-binding inquiry, we'll send you an offer and fine-tune any details. If you approve the offer, we'll get to work.

Unfortunately, we can't give a simple answer until we know your requirements. If it's just 3D printing of one piece, we usually deliver the product within 3 working days. However, it depends on the size and availability of materials in stock. If the order involves 3D modeling, the time requirement is usually higher. We always inform you in advance.

Yes, we prefer this option for serial production or complex products. It is invoiced separately.

One of the services we provide is 3D modeling. Let us know your ideas or send us a sketch and we will be happy to create a 3D model for you. Whether you want to print it is up to you.

We can work with a wide range of formats, but we commonly use STL, STEP, 3MF or 3DS formats. Do you have different format? Send it to us, we will tell you the options.

It depends on how much is the production line busy but in general yes. There is no additional fee. Please contact us as soon as possible. We will do our best.

For a list of the materials, please refer to the 3D printing description or to the specific products section. Is the material you need not in our offer? Please send an individual request.

In the Pilsen and its surroundings we are able to arrange personal delivery. Throughout the Czech Republic or Slovakia we use the verified delivery services - PPL or Packeta.

We accommodate all complaints if the error is on our side. If the complaint was raised due to subsequent damage by the buyer, we cannot produce a new product at the original price.